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Empowering
Growth
Workforce Skills Development
Resume Writing
Citizen Empowerment
Build Client Relationship
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Offer genuine warmth and empathy
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Offer Client Self-determination and Empowerment
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Critical Thinking Suggestions
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Client Brainstorming
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Troubleshoot the Primary Issues
Offering an Invitation
to Change
Engagement
& Assessment
The dimensions of Engagement
Empathy, Warmth and Genuiness
The dimensions of Engagement
identify and evaluate any problems
Evaluation & Termination
Implementation is the actual doing and is critical for accountability.
Evaluation will become more effective as the plan moves forward.
Termination
The consultant and client relationship must eventually come to an end.
Planning & Implementation
Establish goals and Specify Objectives
Planning involves what to do. Planning follows assessment in the problem-solving process.
Formalize a Contract
Forms help with next steps.
Follow-up
- Reassess
- Discontinue Contact
Follow-up is the reevaluation of the Client’s/Volunteer’s situation.
Its purpose is to monitor its ongoing effects.
This step will be the most difficult to follow.
It also involves making sure that the Client/Volunteers are still functioning well on their own.